CUSTOMER SERVICE

Contact Us

Contact HSTORMB for product matching, order status, delivery, returns, or account support. Include the complete equipment model and battery part number so we can respond accurately.

SELLER AND STORE OPERATOR

HSTORMB · STORM H TENOLOGY LIMITED

Unit 05, 12/F, The Cloud
No. 111 Tung Chau Street, Tai Kok Tsui
Hong Kong

Customer service: service@medicaldevicebatteries.com

Business and product identity

HSTORMB is the independent storefront and seller operated by STORM H TENOLOGY LIMITED. Medical-equipment manufacturer names and part numbers are compatibility references only; they do not indicate affiliation, authorization, sponsorship, or endorsement.

PRE-SALE

Product matching

Send the device model, original battery label, voltage, connector, and enclosure photographs.

Start compatibility check
ORDER SUPPORT

Existing orders

Email the order number from your confirmation and describe the delivery, billing, product, return, or refund question.

Email customer service

Returns and correspondence

The address above is the operating company’s correspondence address. Do not send batteries or returns there without written return authorization and product-specific routing instructions. See our Returns & Refunds policy.

Information to include

Do not send passwords, payment-card numbers, patient information, protected health information, or confidential device data.

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