Last updated: September 10, 2026
This policy explains how CellSpec North America handles information submitted through this storefront.
Information we collect
We may collect account details, contact information, billing and delivery addresses, order details, compatibility-request information, product-review submissions, device and browser information, security logs, and communications with support.
How information is used
- Process orders, payments, delivery, returns, and customer accounts
- Respond to product-matching and support requests
- Moderate reviews and determine verified-purchase status
- Protect the storefront, prevent abuse, and maintain transaction records
- Meet legal, tax, accounting, safety, and regulatory obligations
Service providers
Information may be shared as necessary with hosting, ecommerce, payment, fraud-prevention, email, analytics, tax, professional-adviser, and shipping providers. These providers should receive only the information needed for their role.
Product reviews
Reviewer names, ratings, approved review text, and approved media may be public. Reviewer email addresses remain private and are used for moderation and eligible-purchase checks. Reviews are pending until approved.
Cookies and local storage
The storefront uses essential technologies for sessions, carts, checkout, account login, security, and preferences. Any optional analytics or advertising tools added later should be disclosed and controlled according to applicable law.
Retention and security
Records are retained only as long as reasonably required for transactions, support, safety, legal compliance, dispute resolution, and legitimate business operations. Reasonable technical and organizational safeguards are used, but no online system can guarantee absolute security.
Your choices and rights
Depending on location, customers may have rights to access, correct, delete, restrict, or obtain a copy of certain personal information, and to object to or withdraw consent for some uses. Submit a request through the Contact page. Identity verification may be required.
Children and sensitive information
This storefront is intended for professional and adult purchasers, not children. Do not submit patient information, protected health information, passwords, payment-card details in free-text fields, or confidential device records.
International processing and changes
Information may be processed where service providers operate, subject to appropriate safeguards. Material policy changes will be posted on this page with a revised date.
